Accessibility Statement

Last updated: June 2026

1. Our commitment

We are committed to making SGEN, and the sites built on it, accessible to as many people as possible, including people who use assistive technologies. We treat accessibility as ongoing work rather than a finished state, and we improve the platform on a continuing basis.

This statement describes the accessibility features SGEN provides, what those features do and do not accomplish, and how to tell us when something is not working for you.

2. The native accessibility menu

Every SGEN site can ship a native accessibility menu. It is built into the platform and turns on from a single setting. When the menu is turned on, a small accessibility icon appears in a corner of every page. A visitor can open it and choose from a panel of preferences with no login and no form to fill out.

The menu can offer up to four preferences, each of which a site owner can show or hide:

• High contrast. Swaps the theme palette to a higher-contrast variant for readers who need stronger separation between text and background.
• Larger text. Increases the body font size for readers who find the default size small. The feature increases body type by roughly 25 percent.
• Reduce motion. Pauses decorative animations, transitions, and autoplay video, which can help visitors with vestibular sensitivity.
• Underline links. Adds an underline to links in body content, which helps when a theme uses color alone to indicate a link.

A Reset control clears every preference and returns the page to its default presentation.

3. How preferences are remembered

When a visitor chooses a preference, that choice carries from page to page during the visit, so the visitor does not need to re-select it on every load. Preferences are remembered for 30 days by default, and a site owner can adjust that duration.

Accessibility preferences are stored in the visitor's session rather than as a tracking cookie. Because the overlay does not set a tracking cookie, it does not require a consent banner of its own. For details on cookies and consent generally, see our Cookie Policy.

4. What the accessibility menu does not do

The accessibility menu is a helpful comfort layer. It is not a substitute for accessible design, and it is not a compliance certificate. Stated plainly:

• It does not fix a theme that fails contrast checks. The underlying design should be addressed first; the menu is a layer on top of accessible design, not a replacement for it.
• It is not a legal accessibility certification. Accessibility compliance is a process, and the menu is one helpful artifact within that process, not the whole of it. For a formal audit, consult a qualified specialist.
• It is not a tool for A/B testing fonts or color schemes. It is a visitor preference control. Design changes belong in the theme tools, not in the accessibility menu.

No platform can grant ADA or WCAG compliance through a single toggle. We provide a genuinely useful overlay and we are direct about its limits.

5. Conformance status

We are actively working to align SGEN with recognized accessibility guidelines. We do not state a specific conformance level until it has been verified and confirmed.

We are working toward WCAG 2.1 Level AA and review against it as the site grows.

6. What site owners control

If you build a site on SGEN, you decide how the accessibility menu behaves on your own site. From a single settings page you can:

• Turn the accessibility menu on or off.
• Choose which corner of the page the icon sits in.
• Choose which of the four preferences to expose to visitors.
• Set how long a visitor's preferences are remembered.

The accessibility menu is available on every plan, including the free Sandbox.

7. Reporting an accessibility barrier

If you encounter a barrier that prevents you from using SGEN or a site built on it, we want to hear about it. Please tell us what you were trying to do, the page or feature involved, and the assistive technology or browser you were using, so that we can investigate and respond.

To report a barrier, reach our team through the contact page, and we will route your report to the right team.

Questions about this statement? Contact our team.